Atlassian Support Service

If you need help with Atlassian products, such as Jira Software, Jira Service Management, Confluence, Bitbucket or any other, contact us and we will guide you towards a successful implementation.

Our services include proactive maintenance, monthly follow-up reports, support in Cloud migrations, custom developments, critical environment management and much more.

Altassian Support in Valencia, Spain

Team of certified specialists

Atlassian Gold Solution Partner

Our entire team is certified by Atlassian and can provide you with the help and support you need to implement the most suitable solution for your organization's needs.

Services for Atlassian Cloud

Atlassian products for all teams, from startups to enterprises.

Cloud services - excentia Atlassian Gold Solution Partner
  • Atlassian Server to Cloud migration and 1-year support.
  • Usage optimization following the best management practices provided by Atlassian (shared schemas, clean creation screens, correct use of custom fields, etc).
  • Creation of basic entities (fields, screens, workflows, projects, security schemes and permission schemes).
  • Custom developments with cloud architecture in our private infrastructure located in Europe (GDPR compliance).
  • Training for end users to minimize the time of adaptation to the tool.
  • Advice on marketplace news and apps.

Services for Atlassian Data Center / Server

Atlassian products for all teams, from startups to enterprises.

Servicios para Data Center y Server - excentia Atlassian Gold Solution Partner
  • Regular update of installed products and components.
  • Detailed reviews of the status of the instance using probes.
  • Creation of basic entities (fields, screens, workflows, projects, security schemes and permission schemes).
  • Technical support in cluster and node infrastructure (Data Center).
  • Possibility of outsourcing the hosting of the instance to a European provider.
  • Training for end users to minimize the time of adaptation to the tool.
  • Advice on marketplace news and apps.

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